Hi, I’m Harlan.

I design products and services.

I've led design work on products and services for:

  • technical infrastructure access management (Head of Product Design, StrongDM)
  • predictive behavorial analysis for growth metric optimization (Product Design, Spotify)
  • customer success management (Head of Product Design, Preact)
  • in-store point of sale and ecommerce for college course materials (Lead Product Designer, Rafter)
  • legal services marketplace and client intake platform (Lead Designer, Legal.io)

On the side, I've been working on a variety of LLM-driven tools, like this automated trip planner. I also publish a LLM models & providers dashboard for visualizing the rapidly-changing capability/cost/throughput landscape from a procurement perspective.

My favorite work is helping teams consistently ship impactful, human-centered products that make the complex feel familiar.

In my free time, I design and create outdoors equipment and am a certified wilderness first responder.

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